OvenMagic privacy policy

This privacy policy sets out how OvenMagic uses and protects any information that you give Ovenmagic when you use this website. OvenMagic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. OvenMagic may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 03 March 2012.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. If you decide you do not want to accept the use of cookies on this site then please leave. By clicking to accept the use of cookies or clicking onto another page within this site, assumes acceptance of this policy and the use of cookies.

The Cookies on this site include:
-To persist the login of a user during a session at a given site.
- To automatically log a user in, if they have previously clicked 'Remember me' when logging in.
- For Google Analytics, This is a third-party cookie.

The cookies on this site are:
_UTMA - Google Analytics for tracking use of www.ovenmagic.me - Permanent Cookie
_UTMB - Google Analytics for tracking use of www.ovenmagic.me - Permanent Cookie
_UTMC - Google Analytics for tracking use of www.ovenmagic.me - Temporary Cookie
_UTMZ -Google Analytics for tracking use of www.ovenmagic.me - Permanent Cookie

__utmz stores where a visitor came from (search engine, search keyword, link)
__utma stores each user's amount of visits, and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).
__utmb and __utmc are used to check approximately how long you stay on a site: when a visit starts, and approximately ends.

Third party cookies from getclicky.com _jsuid: This is a random number that is generated by the Code the first time someone visits a web site with the Code installed. Its sole purpose is to better identify new and unique visitors to a web site. The value of this cookie is sent to the Service for every event logged. The value of this cookie will also be set as a third party cookie with the name of "cluid" if such a cookie does not exist. The purpose of this is for web sites with multiple domains and who want to track visitor sessions across multiple domains, which is not possible with first party cookies.
_first_pv_[site_id]: This is a session cookie that is set on the first page view of any visit. Its purpose is so that certain parts of the Code only fire on the first page view, making it faster and more efficient.
_unpoco_[site_id]: The Code sends "pings" when a visitor sits on a single page. This allows the Service to more accurately track "time on site" values. Because this feature uses a lot of extra bandwidth, it requires a paid account. For non-paid accounts, this cookie is set to tell the Code not to send these pings. This cookie expires after 24 hours but will be set again upon future visits by the same visitor.

Other information that we may collect

The only personal information we receive is from queries sent via the contact form, from which we may collect the following information.

name
contact information including email address, address and phone number, post code
Make and model of your appliance.
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may send out periodical reminders regarding subsequent visits.

To receive our email newsletters and special e-mail offers, you must voluntarily opt in to our mailing lists. We do not buy or sell lists. Any emails, articles, or other information you forward to friends from our sites is confidential, and we will not add your friends to our lists unless they choose to opt in. We may occasionally send you special third-party offers via e-mail. We maintain all personal information and do not give that information out to those third parties. You may opt out of these lists at any time by emailing.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Ovenmagic - Privacy Policy - Version 2-Updated 03 March 2012

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@ovenmagic.me

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Mr K Kemp, Ovenmagic 88 Farmers Green, Droitwich, Worcester. WR9 9EH. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Policy last updated 1st Jun 2012.